RETURN POLICY

Last updated April 27, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

T&S PRIME
Attn: Returns
RMA #
10 Indraprastha
P.O- Hridaypur
Kolkata, West Bengal 700127
India

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a tractable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:

●     Handbags
●     Ladies clutch
●     Men’s Wallet

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

●     Customer has to mention the cause of return.
●     The customer bares sole responsibility of returning the item till company receive it.
●     Product’s original packaging/ box should be undamaged
●     The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/tags.
●     The product is not different from what was shipped to you
●     Return will be initiated by the company & it will be picked up by courier Partner Company

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
91-7605889227
[email protected]

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